Documentation Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken. CONFIRMED FOR 2003 Michael D. Capellas Chairman, President and CEO WorldCom Hasso Plattner CEO, Co-chairman and Co-founder SAP AG PLEASE SIGN IN You must be signed in to view the session documentation. Use the username and password you created when registering for this event. Username: Password: Sunday , 23 March 2003 12:30 pm - 1:30 pm Tutorial: Middleware 101: The Cheat Sheet Lheureux, Ben     Track:   TUT   AIM          Tutorial: Getting IT Right: Gaining Business Ownership Rosser, Bill     Track:   TUT   BMIT          Tutorial: The Business Application Life Cycle: Changing Approaches to Drive Value Zrimsek, Brian     Track:   TUT   ESCM          Tutorial: Web Services and XML in the Financial Industry: Drinking From a Cup Half Full? Knox, Mary   Landry, Susan    Track:   TUT   FIN          Tutorial: Wireless LAN Security Best Practices Pescatore, John     Track:   TUT   WM   SEC       Symposium/ITxpo 2003 Orientation Whitlock, Michelle   Popkin, Jamie    Track:   TUT             2:00 pm - 3:00 pm Tutorial: Service-Oriented Development of Applications: The New Application Delivery Framework Driver, Mark   Hotle, Matt    Track:   TUT   AD          Tutorial: Negotiating a Software License Agreement Disbrow, Jane     Track:   TUT   CRM   HC       Tutorial: Network Management: Keeping the Network Working for Business Curtis, Deb     Track:   TUT   ESM          Tutorial: Making Rich Media Work for the Enterprise Latham, Lou     Track:   TUT   IPWS          Tutorial: The Fast-Start Guide to Knowledge Management Caldwell, French     Track:   TUT   KM          Tutorial: Internet Security 101 Stiennon, Richard     Track:   TUT   SEC          3:30 pm - 4:30 pm Tutorial: Selecting the Right Business Intelligence and DBMS Products for Your Data Warehouse Requirements Strange, Kevin   Hostmann, Bill    Track:   TUT   BIDW          Tutorial: Cost Justifying IT Architecture Investments Jones, Nick     Track:   TUT   EA          Tutorial: Reducing Management Costs Through Improved Server Provisioning Scott, Donna     Track:   TUT   ESS          Tutorial: Measuring the Effectiveness of Healthcare IT: Lessons Learned, Progress Made Gabler, Jim     Track:   TUT   HC          Tutorial: Business Process Outsourcing: What Small and Midsize Businesses Need to Know Brown, Robert     Track:   TUT   SMB   SORC       Tutorial: XML-Defined Web Services Standards Knox, Rita   Thompson, Jess    Track:   TUT   XML          5:00 pm - 6:00 pm Tutorial: The Total Value of Opportunity Approach Smith, Michael     Track:   TUT   BVIT          Tutorial: Video Streaming: The Other Voice Over IP Fabbi, Mark     Track:   TUT   ENT          Tutorial: Strategic Technology Planning: Tracking, Prioritization and Transfer Linden, Alex     Track:   TUT   ETT          Tutorial: IT Asset Management Stages: Stairway to Heaven Adams, Patricia     Track:   TUT   ITAM          Tutorial: Evaluating External Service Providers: Turning Chaos Into Order Stone, Lisa     Track:   TUT   SORC          Tutorial: The Project Office: Teams, Processes, Tools Light, Matt     Track:   TUT   PPM          Monday , 24 March 2003 8:00 am - 8:15 am Gartner Theater Presentation: Getting the Most From gartner.com Stoehs, Brian     Track:   GTP             8:15 am - 8:30 am Gartner Theater Presentation: Aligning IT with the Business Bergstrom, Len     Track:   GTP             8:30 am - 8:45 am Gartner Theater Presentation: Real Time Enterprise-Assessment Solon, Bob     Track:   GTP             9:00 am - 9:15 am Welcome Address: Michael Fleisher, Chairman and CEO of Gartner Track:   KEY             9:15 am - 10:00 am Gartner Mastermind Keynote: Essential Strategies for the Real-Time Enterprise Track:   KEY             10:00 am - 11:00 am Mastermind CIO Panel: Doing More with Less Erik Brynjolfsson, Director, Center for eBusiness, MIT   Stephen Norman, First VP & Chief Technology Officer     Michael Crowley, Vice President and Chief Information Officer , Avaya    Track:   KEY             11:00 am - 11:15 am Gartner Theater Presentation: Enterprise Architecture-The Multi-Enterprise Grid and Enterprise Nervous System Karlsson, Magnus     Track:   GTP             11:30 am - 12:30 pm Lead Presentation: Gartner Predicts: The Future of IT Claunch, Carl     Track:   PRED   INV          Lead Presentation: 2003 CIO Agenda - Delivering Productivity and Enabling Growth Cavallo, Stefanie     Track:   CIO   FIN          Lead Presentation: Getting IT Right: Building the Customer-Centric Internal IS Service Company. Young, Colleen     Track:   BMIT             Lead Presentation: Time-Based Transformation Can Create Real Business Value Raskino, Mark     Track:   RTE             Lead Presentation: Healthcare Scenario Gabler, Jim     Track:   HC             Lead Presentation: Outsourcing Strategies and Challenges Cohen, Linda     Track:   SORC             Lead Presentation: Future of the Server Weiss, George   Enck, John    Track:   ESS   BIDW          Lead Presentation: GartnerG2 Scenario: Aligning Business and Technology to Drive Business Growth MacDonald, Neil     Track:   G2             Lead Presentation: Web Services Scenario: Web Services Get Real Smith, David     Track:   IPWS   TR   AIM   AD   SES 12:45 pm - 1:45 pm Vendor Solution Presentation: Hummingbird Ltd.: Hummingbird Enterprise Track:   VSP   ESM          Vendor Solution Presentation: Reksoft: Reksoft Case Study: Managed Offshore Services On Demand Track:   VSP   SORC          Vendor Solution Presentation: Think Dynamics: Doing More with Less with Policy Based Computing Track:   VSP   ESM          Vendor Solution Presentation: Hewlett-Packard Company: Enabling Business Agility with the HP Adaptive Infrastructure Track:   VSP             Vendor Solution Presentation: Sun Microsystems: Sun Microsystems Track:   VSP             Vendor Solution Presentation: Citrix Systems, Inc.: Access Your Enterprise On Demand Track:   VSP             Vendor Solution Presentation: Marimba: Change and Configuration Management for the Real-Time Enterprise Behnia, Kia     Track:   VSP             Vendor Solution Presentation: TIBCO Software Inc.: Delivering Business Optimization through Integration Investments Track:   VSP             1:15 pm - 1:30 pm Gartner Theater Presentation: How to Understand Your Customers Beliefs Carr, Judy     Track:   GTP             1:30 pm - 1:45 pm Gartner Theater Presentation: Enterprise Networking - Network and Telecom Membership Program Pultz, Jay     Track:   GTP             2:00 pm - 3:00 pm Lead Presentation: The Great Debate: Application Development or Assembly for the Real-Time Enterprise? Hotle, Matt   Driver, Mark     Vecchio, Dale    Lanowitz, Theresa    Track:   AD   FIN   RTE       Designing Effective IT Governance Broadbent, Marianne     Track:   CIO   PPM          Lead Presentation: The Essential Enterprise Architecture Framework to Meet the Future Schulman, Jeff     Track:   EA             Lead Presentation: Data Warehouse and Business Intelligence: Manage Costs and Enhance Value Strange, Kevin     Track:   BIDW   HC          Lead Presentation: Investment Scenario: Looking for Growth Roussel, Anne-Marie     Track:   INV             Lead Presentation: IT Asset Management -- Now a Mainstream Management Discipline Heine, Jack     Track:   ITAM             Lead Presentation: The Move From Windows Migration to PC Deployment and Management Silver, Michael   Margevicius,Mark    Track:   DC             Lead Presentation: Fewer Toys, More Glue Kost, John   Kreizman, Gregg    Track:   GOV             Lead Presentation: A New Suite -- What Every Smart Enterprise Wants Hayward, Simon   Gilbert, Mark    Track:   SES   TR   WFWP   KM    Best Practices Workshop - Managing Offshore Outsourcing and Geopolitical Risk Miklovic, Daniel     Track:   BPW             3:00 pm - 3:15 pm Gartner Theater Presentation: Technologies of the Real Time Raskino, Mark     Track:   GTP             3:30 pm - 4:30 pm Lead Presentation: Application Integration Scenario: Making It All Work Together Schulte, Roy     Track:   AIM   HC          IT Architecture Matters Nunno, Tina     Track:   CIO   EA          Lead Presentation: The Business Value of IT Apfel, Audrey     Track:   BVIT   INV          Lead Presentation: Converged Networking: More Than Voice Hafner, Bob     Track:   ENT   TR          SRM: Pushing Profitability With Suppliers Hope-Ross, David     Track:   ESCM             Lead Presentation: The Business Case for Knowledge Management Harris, Kathy     Track:   KM   WFWP          Lead Presentation: Mobile Technology and Business Scenario Redman, Phil     Track:   WM   ETT   RTE       Lead Presentation: XML -- My, How You've Grown Knox, Rita     Track:   XML   HE          IBM: Will "On-Demand" Lead to Growth? Bittman, Tom   Cohen, Linda    Track:   VEN             Best Practices Workshop: Disaster Recovery and Business Continuity Scott, Donna     Track:   BPW             4:30 pm - 4:45 pm Gartner Theater Presentation: Measuring Business Value-The Key to IT Initiative Success Fulton, Roger     Track:   GTP             5:00 pm - 6:00 pm Lead Presentation: Higher-Education Scenario Zastrocky, Michael     Track:   HE             Lead Presentation: Workforce and Workplace Scenario: Leveraging Technology to Deliver Value Through People Holincheck, Jim     Track:   WFWP   KM          Lead Presentation: Project Portfolio Management Light, Matt     Track:   PPM             Lead Presentation: Choosing the Right IT Investments to Win Krammer, Mika     Track:   SMB             Lead Presentation: Financial Services Lead Scenario: Buckle Up -- Volatile Markets Require Experienced Drivers Landry, Susan   Furlonger, David    Track:   FIN             Lead Presentation: 2003 Technology Radar Screen: Emerging Trends and Technologies Scenario Fenn, Jackie     Track:   ETT   INV          Lead Presentation: Enterprise Management Scenario: Managing the IT Infrastructure as a Business Service Nicolett, Mark   Curtis, Deb    Track:   ESM             Lead Presentation: Information Security Scenario Wheatman, Victor     Track:   SEC   HC          Lead Presentation: Gartner’s CRM Vision: Moving From Customer-Phobic to Customer-Centric Marcus, Claudio     Track:   CRM             5:15 pm - 5:30 pm SORC Marketplace Presentation: Evaluation and Selection -- Techniques for Success Andersen, Michael     Track:   MTP   SORC          AD/IPWS Marketplace Presentation: AD in the RTE: How Do You Know You're There? Solon, Bob     Track:   MTP   AD   IPWS       5:40 pm - 5:55 pm ESCM Marketplace Presentation: A Pragmatic Approach to the ERP II and SCM Hype Krivda, Tom     Track:   MTP   ESCM          BIDW Marketplace Presentation: BI and Data Warehouse Vendor Evaluations: Some Method to the Madness Dunne, Michael     Track:   MTP   BIDW          6:05 pm - 6:20 pm AIM Marketplace Presentation: The World-Wide Market for Application Integration, Middleware and Portals Correia, Joanne     Track:   MTP   AIM          WM Marketplace Presentation: Mobile/Wireless Marketplace Realities King, Michael     Track:   MTP   WM          6:30 pm - 6:45 pm SORC Marketplace Presentation: Business Case -- Art or Science? Campbell, Chris     Track:   MTP   SORC          SES Marketplace Presentation: The Worldwide Market for Collaboration Software and KM Tools Oppenheimer, Burke     Track:   MTP   SES          7:00 pm - 8:00 pm Town Hall Meeting: How Global Unrest Affects Your Business & IT Caldwell, French   Miklovic, Daniel     Mogull, Rich    Track:   TM             7:00 pm - 8:00 pm Town Hall Meeting: How Global Unrest Affects Your Business & IT Caldwell, French     Track:   TM   0   0   0   0 Tuesday , 25 March 2003 7:45 am - 8:00 am Gartner Theater Presentation: Decision Making in The Real-Time Enterprise Kelly, Jerry   Chin, Ken    Track:   GTP             8:30 am - 9:30 am Mastermind Interview: Hasso Plattner, CEO, Co-Chairman of the Executive Board and Co-Founder, SAP AG Track:   KEY             9:30 am - 9:45 am Gartner Theater Presentation: Introduction to Membership Programs Demareski, Kristine     Track:   GTP             10:00 am - 11:00 am Lead Presentation: Top 10 Strategic Technologies Claunch, Carl     Track:   TR             Setting Priorities for IT Investments Tucker, Chuck     Track:   CIO   PPM          Gartner 360°: Delivering Application Services Today and in the Future Duggan, Jim   Lanowitz, Theresa     Correia, Joanne    Solon, Bob    Track:   AD             Getting IT Right: Developing the Customer-Centric IS Product Line Kirwin, Bill     Track:   BMIT             Business Intelligence – Inspiring Enterprise Value Dresner, Howard     Track:   BIDW   SES          PC Procurement: A Flawed Process O'Brien, Frances     Track:   DC             Making the Gartner Enterprise Architecture Framework Your Own Dubiel, John     Track:   EA             Network Service Providers: Is AT&T The Only "Safe" Choice? Pultz, Jay     Track:   ENT   VEN   SORC       The Evolution Toward the Real-Time Infrastructure Scott, Donna   Bittman, Tom    Track:   ESS   ESM          Preparing for the Real-time Retailing Revolution Smith, Stephen     Track:   RTE             11:00 am - 11:15 am Gartner Theater Presentation: IT Strategy for RTE-Roadmap for business transformation Belmonte, Rick     Track:   GTP             11:10 am - 11:25 am SEC Marketplace Presentation: A Complete Information Security Program Karlsson, Magnus     Track:   MTP   SEC          CRM Marketplace Presentation: Evaluating CRM Vendors in a Consolidating Market Dunne, Michael     Track:   MTP   CRM          11:30 am - 12:30 pm Sustaining Intelligent Enterprise Business Relationships Hunter, Richard     Track:   CIO   BMIT          Gartner 360°: Application Integration and Middleware McCoy, David   Long, Gary     Correia, Joanne    Schulte, Roy    Track:   AIM             Value on Investment: A Strategic View of the TVO of IT Harris, Kathy     Track:   BVIT   KM          A Five-Year Vision for Enterprise Application Architectures and Technologies Comport, Jeff     Track:   CRM   TR   ESCM       Configuration Management: Desktops, Mobile Devices and Servers Paquet, Raymond     Track:   ESM   WM          The Technology and Sociology of the Connected Society Jones, Nick     Track:   ETT             Real-Time Enterprise: Does STP Oil the Enterprise's Engine? Furlonger, David     Track:   FIN             The New Priorities for Higher-Education Administration Yanosky, Ron   Zastrocky, Michael    Track:   HE             Enterprises Face Outward With Portals and Web Services Valdes, Ray     Track:   IPWS   GOV          Best Practice Workshop: Delivering Application Services Today and in the Future Duggan, Jim   Lanowitz, Theresa     Correia, Joanne    Solon, Bob    Track:   BPW   AD          Best Practice Workshop: Delivering Application Services Today and in the Future Duggan, Jim   Lanowitz, Theresa     Correia, Joanne    Solon, Bob    Track:   BPW   AD          11:35 am - 11:50 am Marketplace Theater Presentation: Unisys Corporation on "Managing a Complex IT Environment While Delivering an Environment That Is Not Complex to Manage" Track:   MTP             Marketplace Theater Presentation: Citrix Systems, Inc. on "Mobilizing a Workforce With Citrix Solutions" Track:   MTP             12:00 pm - 12:15 pm SES Marketplace Presentation: Smart Enterprise and Application Platform Suite Evaluation Strategies Gootzit, David     Track:   MTP   SES          BIDW Marketplace Presentation: Data Warehouse Staged Implementation Best Practices McKinnon, Alistair     Track:   MTP   BIDW          12:25 pm - 12:40 pm Marketplace Theater Presentation Track:   MTP             Marketplace Theater Presentation Track:   MTP             12:30 pm - 12:45 pm Gartner Theater Presentation: Getting the Most From gartner.com Stoehs, Brian     Track:   GTP             12:45 pm - 1:00 pm Gartner Theater Presentation: Building the Business Value of IT People Poppell, Rick     Track:   GTP             12:45 pm - 1:45 pm Vendor Solution Presentation: Citrix Systems, Inc.: Curing the Information Access Headache with Citrix Track:   VSP   AIM          Vendor Solution Presentation: Crystal Decisions: Building Business Intelligence Infrastructur Track:   VSP   KM          Vendor Solution Presentation: Ricoh Corporation: Web-Centric Imaging Track:   VSP   KM          Vendor Solution Presentation: WRQ: Speeding Up Host Integration: The Time-Saving Features You Need Track:   VSP   AIM          Vendor Solution Presentation: Business Agility: Microsoft’s Vision for Business Computing Track:   VSP             Vendor Solution Presentation: Actuate Corporation: Meeting User Demands for Enterprise Information Access Track:   VSP   BIDW          Vendor Solution Presentation: Adobe Systems, Inc.: Increasing Document Process Efficiencies Across The Enterprise Track:   VSP   ESM          Vendor Solution Presentation: SAP: SAP NetWeaver: The Comprehensive Integration & Application Platform for Lower Total Cost of Ownership Track:   VSP   AIM   AD   ESM   CRM 12:50 pm - 1:05 pm ESM Marketplace Presentation: Network and Systems Management Market Schroeder, Norma     Track:   MTP   ESM          SORC Marketplace Presentation: Measurement Trends in Outsourcing Ackerman, David     Track:   MTP   SORC          1:15 pm - 1:30 pm Gartner Theater Presentation: Digital Pearl Harbor: What’s the Real Threat? Hunter, Richard     Track:   GTP             Marketplace Theater Presentation: Sun Microsystems on "Sun Microsystems and Its Partners" Track:   MTP             Marketplace Theater Presentation: SAP on "CRM for a Customer-Centric Business" Track:   MTP             1:30 pm - 1:45 pm Gartner Theater Presentation: Measuring the Business Value of IT Sechrest, Lynn     Track:   GTP             1:40 pm - 1:55 pm AD/IPWS Marketplace Presentation: Application Development: A Global Issue Duggan, James   Lanowitz, Theresa    Track:   MTP   AD   IPWS       ESCM Marketplace Presentation: The Worldwide Market for ERP and SCM Eschinger, Chad     Track:   MTP   ESCM          2:00 pm - 3:00 pm Economics of Application Delivery: Balancing Cost, Risk and Time Feiman, Joseph     Track:   AD             Getting IT Right: Financial Management in the Customer-Centric IS Organization Gomolski, Barbara     Track:   BMIT             Lead Presentation: ERP II Vision Zrimsek, Brian     Track:   ESCM   PPM          Enterprise Risk Management: Manage Risk Before It Manages You Oliva, Vincent     Track:   G2   FIN   SEC       Microsoft Licensing: Evaluating the Options Park, Alvin     Track:   ITAM   VEN   SMB    &nbs