Letter From the Editor David McCoy - 9 January 2002 2002 is going to be difficult for IT buyers and sellers — this is a given. Instead of wallowing in IT's diminished revenues or letting our constrained budgets blur our vision, we have to seek out opportunities for IT-driven innovation. To do that, we need to know IT's trajectory in 2002: the pitfalls to avoid and the opportunities to mine. This Gartner special report reaches across all the predictions we have produced for action in 2002 and distills the top-level advice, leading trends and cross-research synthesis that planners for 2002 need. Starting with a consensus of Gartner research on what IT will mean to business in 2002 is the best way to determine how to respond in a complex year. The research presented in this special report begins with "Gartner Predicts 2002: Top 10 Predictions," and then takes an aggregate look at 2002 from seven different perspectives. These "roll-up" pieces and the "top 10" piece are integrative views summarizing many of Gartner's 2002 predictions, created by analysts across the Gartner spectrum.  Read more

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	Overview Gartner Predicts 2002: Top 10 Predictions 9 January 2002 David McCoy   Diane Tunick Morello   Dan Miklovic   Annemarie Earley   Mark Nicolett   Roger Fulton   Lisa Stone Out of nearly 200 predictions from across Gartner, 10 predictions rose to the top. We urge you to bring these predictions into your 2002 planning process.

Predicts 2002: What's Ahead for the IT Industry 8 January 2002 Roger Fulton The entire IT industry, from Intel to AT&T, is caught up in a major market discontinuity as recent events infect buying habits, putting financial and physical safety high on everyone's agenda.		Predicts 2002: What's Ahead for Business Investment in IT 9 January 2002 Diane Tunick Morello We peer through a business lens and predict the most relevant forces and imperatives that will drive business investment in IT during 2002. Tactical pressures will vie for attention with strategic business imperatives.
Predicts 2002: What's Ahead for Business Applications 9 January 2002 Daniel Miklovic Application software is moving beyond function-specific tools toward becoming another level of IT infrastructure. In 2002, CIOs should set their expectations based on an evolving model of applications that will vary by industry.		Predicts 2002: What's Ahead for IT Infrastructure 9 January 2002 Mark Nicolett During 2002, IT infrastructure projects will focus on cost reduction and tactical investments in technology, causing another year of turmoil in the hardware, software and telecommunications markets.
Predicts 2002: What's Ahead for Sourcing and IT Services 9 January 2002 Lisa Stone The economy and the events of Sept. 11 have intensified the attraction of contracting with a third party and will drive sourcing demand in 2002. We explore how the IT services market will evolve and how service providers will respond.		Predicts 2002: What's Ahead for Vertical Industries 9 January 2002 Annemarie Earley Gartner's vertical industry specialists forecast a complex, difficult and risk-intensive 2002. However, there will be considerable opportunity for enterprises that align and integrate people, systems and business needs.
Predicts 2002: What's Ahead for Software Infrastructure 9 January 2002 David McCoy Software sales plummeted in 2001; however, software-derived innovation in 2002 is still possible. High-profile technologies will regain their footing, and a heavy dose of application-integration-driven opportunities will thrive.